Here are some testimonials taken from our good garage scheme customer satisfaction survey cards:
A family business with "The best prepared minibuses for sale in Yorkshire" That's what our customers say.
Ben & Mark,
Thank you for the kind service and assistance you gave my father in getting the mini bus fro you. You were very honest, helpful and friendly and got it all sorted in time for the family holiday. He went today amd the bus got them all to Walse no problems. Thanks again. Sent in by: Sharon Haw (Kevin Banks's daughter)
We were looking for a wheelchair accessible mini bus, found the perfect one at Ben Weaver. Thank you. Sent in by: Martin Wood
I cannot praise this garage highly enough. They bent over backwards to make sure that everything was up to a first class standard and that we were satisfied with our purchase. Sent in by: Mr P Price of Peterborough
Mark and Ben went ''beyond the call of duty'' to supply me with a fine used vehicle, and to procure extra parts for me. This delivered me the ideal vehicle for my purposes. Sent in by: Richard Stienhart, Bettabus
The vehicle I have purchased from Mark at Ben Weaver was at the lower end of value - the service however was of the highest order. Sent in by: Gordon Maciver
Promises kept; vehicle in a very presentable state on collection; staff attitude positive; co-operative and welcoming. Sent in by: J K Dodd Coventry University Students Union
Excellent, Ben was very helpful. I would recommend it to everyone. Sent in by: Mr R Livingstone
We are a community transport operator in Rye (East Sussex) and needed to buy a 16 - seat 'welfare' bus very quickly. Mark at Ben Weaver was immediately helpful. They got the bus ready at very short notice. We are very pleased with the bus (ready to go - used less than 12 hours after we got it back). Brilliant service and I am happy to recommend. Sent in by: Rye & District Community Transport
From initial contact until collect of vehicle, the staff were totally patient, helpful and friendly. Going the extra mile sums up their approach in dealing with a customer and providing a vehicle superbly turned out, mechanically and commercially at a value for money price. Sent in by: Dennis C Mitchell
Super! Nothing is too much trouble for them. They were very friendly and they offered me an open service. I am very pleased with what they did on our vehicle. Sent in by: John Hutchison Leeds Learning
Excellent communication at all times. Quick response on dealing with any issues. I would use again and recommend to others. Sent in by: Anthony Ellis, Sheffield
Very friendly company, excellent communication, extremely helpful, especially given the distance over which we were dealing. I recommend to anyone. Sent in by: S.M.Thompson, Errival Tours
FAO Mark or Ben
Just a follow up on vehicle purchased from you recently.
As you are aware buying over the internet can be a little daunting for some people especially for me. Having saw your web site I contacted yourselves regarding some LDV Minibuses you were advertising as coming in. I was looking for a minibus with a COIF on it so that it would speed up the process of getting one through a PSV test quite quickly as I have been in the process of trying to start a small business for a few months now.
You had the option of a couple of minibuses at the time and I decided to settle on a 04 plate LDV. At the time you informed me that you were busy and that the vehicle would not be ready for delivery for a few weeks, this I liked because you never gave any false promises of delivery which would had to have been broken if the vehicle was not ready on any given date. I was kept well informed of any delays during the preparation and progress of the vehicle before a delivery date was agreed.
On coming down from Scotland to collect the vehicle it was always at the back of your mind am I doing the right thing traveling all this way.
The vehicle itself was presented in such a condition that belittles the 88,000 miles on the clock. The vehicle was clean and well prepared on collection. The drive back home of nearly 300 miles went well and you truly would find it hard to believe the mileage on the clock as it drove like a new vehicle throughout the journey and believe me I have driven these models on and off over a number of years from delivery mileage on the clock and this vehicle would hold its own against them.
On saying this I have just had the minibus into the garage today for another check over prior to me starting to use it on my business as part of the maintenance agreement between myself and the garage contracted to carry out safety inspections, service and repairs of the vehicle as part of the operators licence from Vosa. The vehicle had a thorough check through so that the garage would have a point to start from as they are going to hold the records on my behalf should any inspection from Vosa be required.
I think even they were surprised by the condition of the vehicle for the mileage as they were unable to find any major defects on the vehicle and could only come up with one thing a small bit of surface corrosion on a pipe from the clutch.
Thanks for your time preparing the vehicle and I hope many more miles to go on the clock before I have to contact you again in a good way (Buying another vehicle) as I would have no hesitation. Sent in by: John O'Meara Scotland
*Recieved by text message Hello Ben, Just a quick note to say Merry Christmas and thank you for your total professionalism. My bus is the envy of all! I have recommended you. Thanks Again. Sent in by: Graham (Orkney Isles, Scotland)
First of all I wish to thank you for the VAT refund and the attention you have given to this matter, we are very proud with the vehicle we have bought from you.
We are discussing matters on how to do more deals with your company and you can be certain that we are making the best advertisements we can for your company here in Malta, because we were very satisfied with the way we were treated. Sent in by: Joseph/Conrad
Dear Ben and Alan I’m writing to say how helpful you have been so far and thanks once again for presenting us the opportunity for purchasing such a lovely vehicle. Sent in by: Paul Bucknall (Devon)
I thought I would take this opportunity to express my thanks for your excellent sales service. I'm very glad I purchased my van from you; I have been thoroughly looked after from start to finish.
A lot of companies talk about "speed of service" and "easy purchase", however, when it comes to looking after you when things go wrong(as we all know things do sometimes) they lack severely. I can't express my thanks enough, in the way you dealt with the problems the van experienced after its purchase. Your whole team has been courteous, informative, helpful and prompt, all important qualities in a sales company when you're self employed like myself and need a vehicle to make an income.
So thanks for ironing out the glitches.
Good luck and many thanks. Sent in by: Adam Evans, (Outdoor Instruction, Derbyshire)
DRAGONFLIGHT COACHWAYS, a new company based in Yorkshire, have just bought their second minibus from Ben Weaver Commercial Vehicle Sales.
Karl St. Ledger-Harrington, co director, said. "Thank you for the brilliant service we received from yourselves yet again. We are very pleased with the value for money you offered and had no hesitation of coming back to you for our second minibus.
The back up from yourselves has been first class and we have just taken out a maintenance contract with K.O.Z Commercials
We look forward to doing business with you in the future and wish you every success". Sent in by: DRAGONFLIGHT COACHWAYS